Helient Messaging Engineer

Helient Systems is hiring!  This is an extraordinary opportunity for a Senior Exchange Engineer with strong M365 migration experience to be an important contributor to the continued success of the area’s fastest growing Legal IT Services Provider and its expanding Professional Services Practice.

As this position is client-facing, the successful candidate will possess solid customer service and communication skills, strong attention to detail and dependable follow-up.

Your primary responsibilities include:

  • Support for on-premises Exchange deployments and M365 Exchange on-line migrations.
  • Advise customers, prospects, and the Helient sales team on the selection and scoping/sizing of both products and professional services during pre-sales activities
  • Develop detailed designs based on customer requirements and familiarity with vendor recommendations, requirements, and best practices
  • Implement the successful realization of design objectives within the defined constraints of schedule and budget
  • Support the ongoing operation and maintenance of production systems within the terms of customer contracted service level agreements
  • Develop design specifications for various infrastructure systems and modify existing systems with help of various modern tools
  • Analyze hardware and software business requirements and develop appropriate business system architecture
  • Assist customers and perform troubleshoot on customer process to prevent deterioration of systems.

Technical activities include:

Networking Infrastructure & Services

  • Switching, Routing, VLANs
  • IP Addressing and Subnet Masking
  • Application / Network Load Balancing / NetScaler / F5/ Kemp
  • TCP / UDP

Directory Services / Active Directory

  • Windows AD (OUs, Subnets, Sites)
  • Group Policy / Group Policy Preference

Windows Operating Systems

  • Server 2019, 2016, 2012 R2, 2008 R2
  • Windows 10
  • Windows Services and Processes
  • Windows Networking Stack and Firewall
  • Windows Device Management
  • Windows Disk and Storage Management (Local, SAN / NAS)
  • WMI/WinRM
  • Local Security and Policy Management

Microsoft Certifications: MCSE/MCITP in Exchange/M365 Services

Knowledge of Exchange, Active Directory, M365 Hybrid, PowerShell

Server Hypervisors and Virtualization Infrastructure

  • VMware vSphere
  • Microsoft Hyper-V
  • Nutanix AHV

Application and Desktop Virtualization

  • Citrix XenApp
  • Citrix XenDesktop
  • Microsoft App-V
  • Microsoft Remote Desktop Services
  • VMware View / Horizon
  • VMware ThinApp

Storage Area Networking

  • Nutanix
  • NetApp
  • EMC
  • iSCSI / FC / FCoE / CIFS / NFS

System Hardware

  • Servers: HP, Dell, UCS rack mounted & blade chassis
  • Nutanix Virtual Computing Platform
  • Desktops and Laptops: HP, Dell
  • Thin Clients: HP, Dell (Wyse)
  • Storage: SAS, SATA
  • Network Interfaces (Intel, Broadcom, QLogic)

Application Servers

  • Microsoft Exchange 2016, 2013, 2010, 2007
  • Microsoft SQL Server 2016, 2012, 2008 R2, 2008, 2005, 2000
  • Internet Information Services (IIS)
  • Microsoft System Center

Cloud Services

  • Microsoft Azure
  • Microsoft 365
  • Office 365
  • Amazon EC2

Monitoring & RMM Platforms

  • LogicMonitor
  • Auvik
  • Liongard
  • Datto PSA | RMM | BCDR

Law firm experience would be a plus but is not a requirement. Helient offers flexible working conditions, fantastic benefits, and a competitive salary. If you are looking to challenge yourself, work with a top-notch team, reap the rewards of success and have a lot of fun along the way, please contact us immediately at careers@helient.com to discuss joining our team.

Seniority level
Mid-Senior level

Job function
Information Technology, Engineering, Design

Employment type

Information Technology and Services, Computer Networking, Information Services

Apply Now

Or send your resume to: careers@helient.com