Helient Microsoft 365 Engineer

Helient Systems is hiring! This is an extraordinary opportunity for a Senior Microsoft 365 Engineer to be an important contributor to the continued success of the area’s fastest growing Legal IT Services Provider and its expanding Professional Services Practice.

To help satisfy the accelerating demand for our professional services clients, we are looking for an Information Technology Professional to provide user and system support. As this position is client-facing, the successful candidate will possess solid customer service and communication skills, strong attention to detail and dependable follow-up.

The primary focus of this role will be Microsoft Cloud adoption and migration. A background or awareness of on-premises Microsoft systems such as Exchange Server and Active Directory is preferred to understand the source of the migrations. However, the priority will be to ensure best-practice adoption of cloud workloads, starting with Azure Active Directory and Exchange Online and moving on to OneDrive, Teams, SharePoint and others. A strong security mindset will be required to support law firm clients.

Your primary responsibilities include:

  • Ensure best-practice adoption of the Microsoft Cloud across multiple workloads
  • Advise customers, prospects, and the Helient sales team on the selection and scoping/sizing of both products and professional services during pre-sales activities
  • Develop detailed designs based on customer requirements and familiarity with vendor recommendations, requirements, and best practices
  • Implement the successful realization of design objectives within the defined constraints of schedule and budget
  • Support the ongoing operation and maintenance of production systems within the terms of customer contracted service level agreements
  • Develop design specifications for various cloud infrastructure systems and modify existing systems with help of various modern tools
  • Analyze hardware and software business requirements and develop appropriate business system architecture
  • Monitor all requests for new and modify programs and evaluate completion of same.
  • Analyze and develop effective projects using various growth methodologies
  • Perform research, analyze specific requirements, and develop programs with help of improvement tools
  • Evaluate various programs and develop ways to increase efficiency of programs by adapting to new technologies
  • Design installation and operating procedures
  • Assist customers and perform troubleshoot on customer process to prevent deterioration of systems.

Technical activities include:

Networking Infrastructure & Services

  • IP Addressing and Subnet Masking
  • Azure virtual networking
  • Site-to-site VPN
  • ExpressRoute
  • TCP / UDP
  • Application / Network Load Balancing / NetScaler / F5/ Kemp
  • DFS, DHCP, BOOTP, PXE, DNS

Directory Services / Active Directory

  • Windows AD (OUs, Subnets, Sites)
  • Group Policy / Group Policy Preference

Windows Operating Systems

  • Active Directory, ADFS and Azure Active Directory
  • Group Policy
  • Conditional Access
  • Multi-factor authentication (native and using DUO)
  • M365 EMS E3 and E5 “Suite”
  • M365 Compliance Center

Windows Operating Systems

  • Server 2019, 2016, 2012 R2, 2008 R2
  • Windows 10, 11
  • Windows Services and Processes
  • Windows Networking Stack and Firewall
  • Windows Device Management
  • Local Security and Policy Management

Microsoft Cloud Certifications:

  • Microsoft 365 Identity and Services (MS-100)
  • Messaging Administrator Associate (MS-203)
  • Teams Administrator Associate (MS-700)
  • Microsoft Azure Administrator (AZ-104)
  • Microsoft 365 Mobility and Security (MS-101)
  • Microsoft 365 Security Administration (MS-500)
  • Microsoft Azure Security Technologies (AZ-500)
  • Azure Virtual Desktop Specialty (AZ-140)
  • Windows 10 (MD-100)
  • Managing Modern Desktops (MD-101)

On-premises Application Servers

  • Microsoft Exchange
  • Microsoft SQL Server
  • Internet Information Services (IIS)
  • Legacy Voice and collaboration e.g. Skype for Business, Zoom
  • SharePoint

Cloud Workloads

  • Azure Active Directory
  • Exchange Online
  • Microsoft Teams
  • OneDrive
  • SharePoint
  • Intune Mobile
  • Azure SQL

Third-party Cloud

  • DUO
  • Veeam
  • HYCU

Monitoring & RMM Platforms

  • LogicMonitor
  • Auvik
  • Liongard
  • Datto PSA | RMM | BCDR

Law firm experience would be a plus but is not a requirement. Helient offers flexible working conditions, fantastic benefits, and a competitive salary. If you are looking to challenge yourself, work with a top-notch team, reap the rewards of success and have a lot of fun along the way, please contact us immediately at careers@helient.com to discuss joining our team.

Seniority level
Mid-Senior level

Job function
Information Technology, Engineering, Design

Employment type
Full-time

Industries
Information Technology and Services, Computer Networking, Information Services

Apply Now

Or send your resume to: careers@helient.com