Helient Managed Services System Analyst - After Hours
The Helient Managed Services System Analyst’s primary responsibilities include:
- Support for physical and virtual desktops, servers, applications and data for current and future Helient on-premises and cloud-provisioned customers
- Support the ongoing operation and maintenance of production systems within the terms of customer contracted service level agreements
Technical activities include:
- Networking Infrastructure & Services
- Switching and Routing
- VLANs
- Application / Network Load Balancing / NetScaler
- QOS / DSCP
- DHCP, BOOTP, PXE
- DNS, WINS
- IP Addressing and Subnet Masking
- TCP / UDP
- Directory Services / Active Directory
- Windows AD (OUs, Subnets, Sites)
- Group Policy / Group Policy Preference Switching and Routing
- Windows Operating Systems
- Server 2019, 2016, 2012 R2, 2008 R2, Server 2008, Server 2003
- Windows 10, Windows 7
- Windows Services and Processes
- Windows Networking Stack and Firewall
- Windows Device Management
- Windows Disk and Storage Management (Local, SAN / NAS)
- WMI/WinRM
- Local Security and Policy Management
- Machine Virtualization
- Server Hypervisors and Virtualization Infrastructure
- VMware vSphere
- Microsoft Hyper-V
- Client Hypervisors and Virtualization:
- VMware Workstation
- Citrix XenClient
- Windows VirtualPC VMware vSphere
- Server Hypervisors and Virtualization Infrastructure
- Application and Desktop Virtualization
- Citrix XenApp
- Citrix XenDesktop
- Microsoft App-V
- Microsoft Remote Desktop Services
- VMware View / Horizon
- VMware ThinApp
- Storage Area Networking
- Nutanix
- NetApp
- Dell Equallogic / Compellent
- Pure Storage
- EMC
- iSCSI / FC / FCoE / CIFS / NFS
- System Hardware
- Servers: HP, Dell rack mounted & blade chassis
- Nutanix Virtual Computing Platform
- Desktops and Laptops: HP, Dell, Lenovo, Apple
- Thin Clients: HP, Dell (Wyse)
- Storage: SAS, SATA
- Network Interfaces (Intel, Broadcom, QLogic)
- Application Servers
- Microsoft Exchange 2019, 2016, 2013, 2010, 2007
- Microsoft SQL Server 2016, 2012, 2008 R2, 2008, 2005, 2000
- Internet Information Services (IIS)
- Microsoft System Center
- Cloud Services
- Microsoft Azure
- Amazon EC2
- Office 365
- Monitoring Platforms
- LogicMonitor
- Auvik
- Datto RMM and BCDR
Seniority Level
Entry - Mid-level
Job function
Information Technology, Engineering, Analysis
Employment type
After Hours (flexible evenings)
Industries
Information Technology and Services, Computer Networking, Information Services
Or send your resume to: careers@helient.com