Microsoft has announced an upcoming change to Microsoft 365 Profile Cards that changes the default visibility of 11 existing Profile Card properties. According to Microsoft 365 Message Center announcement MC1438571, these properties are currently disabled by default and require administrators to manually enable them. Beginning in late August 2026, they will instead be displayed automatically when they contain data.
Microsoft recommends organizations that do not want specific Profile Card properties displayed review their current configuration before August 24, 2026.
Why Microsoft Is Making This Change
According to Microsoft, this update is intended to help people discover and better understand organizational information across Microsoft 365 while reducing the administrative effort required to manually enable commonly used Profile Card properties. Organizations will continue to retain administrative control over Profile Card visibility based on their business, privacy, and compliance requirements.
What’s Changing?
The following Profile Card properties are included in this update:
Division
Role
Employee Number
Employee Type
Cost Center
User Principal Name (UPN)
Alias
Fax
Street Address
State
Postal Code
According to Microsoft:
These properties will automatically appear on Profile Cards when they contain data.
Only properties containing populated values will be displayed.
The updated visibility behavior applies to attributes sourced from Microsoft Entra ID, Microsoft 365 Organizational Data, and Microsoft Entra People Graph Connectors.
No changes are made to the underlying attribute values or source systems.
No action is required from end users.
Organizations that have never configured Profile Card settings will automatically receive the new default visibility behavior.
What Microsoft Recommends
Microsoft recommends that organizations take action before August 24, 2026, if they do not want specific Profile Card properties displayed when the rollout begins.
Administrators should:
Use the Microsoft Graph Profile Card APIs to review the tenant’s current Profile Card property configuration.
Review which of the 11 affected Profile Card properties contain data within the tenant.
Use Microsoft Graph to configure any properties that should remain hidden before the rollout begins.
Communicate the upcoming change to help desk and support teams.
Microsoft notes that each property requires a separate Microsoft Graph API call because bulk enable and bulk disable operations are not currently supported.
After the rollout, administrators will also be able to manage Profile Card visibility through the Microsoft 365 Admin Center under People settings → Profile cards. Microsoft notes that changes can take up to 24 hours to be reflected across Microsoft 365 experiences.
Helient’s Perspective
While Microsoft’s guidance focuses on preparing for the rollout, organizations should also consider how this change fits within their broader Microsoft 365 governance strategy.
As part of that review, consider:
Whether the 11 Profile Card properties identified by Microsoft should be visible within your organization.
Whether your current Profile Card visibility configuration aligns with your organization’s business, privacy, and compliance requirements.
Documenting Profile Card visibility decisions as part of your ongoing Microsoft 365 governance process.
Periodically reviewing Profile Card configuration as organizational requirements evolve.
Final Thoughts
Microsoft’s update introduces a new default behavior for existing Microsoft 365 Profile Card properties. Taking time to review your current configuration before the rollout begins can help ensure your Microsoft 365 environment continues to align with your organization’s business, privacy, and compliance requirements.
If you would like more information or assistance implementing the recommended remediation steps, please contact our industry-leading experts at service@helient.com.