Helient Blog

Microsoft Warns Enterprises to Update Virtually All Windows Operating Systems Immediately

by Jamie Engelhard Chief Technology Officer Microsoft is urging all Windows 7 – 10 and Server 2008 R2 – Server 2016 customers to update their operating system to the latest monthly patches due to “Critical” vulnerabilities exposed this week. Malicious code could be developed to exploit these vulnerabilities which can act like malicious worms that […]

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Helient Announces the Launch of HeliX™ And AppFolio™, Windows Desktop Composition Products that Streamline IT Operations

For Immediate Release: August 15, 2019, Philadelphia, PA – Helient announces the launch of HeliX™ and AppFolio™ — two new products that keep Windows 10 desktops compliant with Microsoft’s Modern Windows Lifecycle. HeliX is a one-of-a-kind managed desktop delivery service that leverages a subscription-based approach to streamline the refresh, re-composition and delivery of Windows desktops […]

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2019 LogicMonitor LevelUP Conference Update

by Rodolfo T. Diaz Managed Services System Administrator Helient Systems recently was in attendance at the inaugural LogicMonitor LevelUp conference in rockin’ Austin, TX. LevelUp was a two day event consisting of hands-on product training and expert-led breakout sessions. The conference provided opportunities to network with industry peers and LogicMonitor engineers exploring new methods of increasing platform […]

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Cisco Live 2019 Technical Conference Update

by Robinson Roca, Practice Leader – Network Infrastructure Helient Systems recently attended the 2019 Cisco Live Technical conference in beautiful San Diego, CA. Cisco Live equips technical personnel with the knowledge and skills to play an essential role in delivering innovation to their client’s infrastructure and technical capabilities. During our attendance, we were made privy to recently announced innovations. As Helient’s Network […]

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Citrix Announces End of Maintenance for Versions 12.0.x of ADC (NetScaler)

by Daniel Ruiz, Senior Solutions Architect *Customers are advised to downgrade to 11.1.x or upgrade to 12.x. Helient recommends installing NetScaler firmware designated Maintenance Phase as opposed to Feature Phase.  Although both are supported by Citrix in production environments, Feature Phase firmware is released while Citrix is still adding new features, which could introduce new bugs.  […]

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Bug Bounty Project Uncovers Risky Vulnerabilities in PuTTy

by Robinson Roca, Practice Leader – Network Infrastructure Recently the “Bug Bounty Project”, an endeavor run by the European Union has uncovered a few very risky vulnerabilities in a well know and popular application called PuTTy. PuTTY is a software terminal emulator for Windows and Linux. It provides a text user interface to remote computers running any of its supported protocols, including SSH and Telnet. PuTTy can also […]

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Citrix Reports Unauthorized Access to their Internal Network

by Jamie Engelhard Chief Technology Officer At 11:45 PM EST on Friday, March 8th we were notified by Citrix Systems Inc. that international cyber criminals had recently gained unauthorized access to the Citrix corporate network. Citrix has reportedly launched an internal investigation and has also taken steps to contain the attack. More information can be […]

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New Profile Installation Workflow for iOS 12.2

by Armen Gharibian Practice Leader – Desktop & Applications Apple has announced upcoming changes to its MDM workflow enrollment for manual profile installations starting with the beta release of iOS 12.2. This new process, targeted for late 2019, is intended to improve platform security for all iOS users. According to Apple, the purpose for these […]

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UPDATED March 6, 2019…Exchange Vulnerability – Microsoft Security Advisory CVE-2019-0686

by Michael Bianchi Senior Systems Engineer Microsoft recently published a security advisory (CVE-2019-0686) regarding a new discovered Exchange vulnerability. The details can be found here: https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-0686 Microsoft released this advisory the same day as quarterly updates and it was not patched at the time of writing. Microsoft suggests implementing a throttling policy that will prevent Exchange […]

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Daylight Saving Time Alert — Important Reminder About Upcoming Clock Change

by Armen Gharibian Practice Leader – Desktop & Applications This is a reminder that Daylight Saving Time will begin at 2:00 AM (EST) on Sunday, March 10th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning Services, Citrix […]

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