Helient® Blog

Windows Defender Update Blocks Downloads

by Aaron Silber Managing Director – NY Region In an ongoing effort to be proactive and attempt to ward off malware attacks, Microsoft (MS) constantly updates its Anti-virus program Windows Defender. The updates that everyone is familiar with are the definition files which allow the product to protect against the latest known threats. Recently MS […]

Read more >

Client Alert: TLS Padding Oracle Vulnerability in Multiple NetScaler Products

by Aaron Silber Managing Director – NY Region A vulnerability has been discovered in some editions of the NetScaler ADC as well as the NetScaler Gateway product line that could allow an attacker to decrypt TLS traffic. This issue is similar to an issue with SSL discovered a few months ago, but this time the […]

Read more >

Daylight Saving Time Alert — Important Reminder About Upcoming Clock Change

by Jamie Engelhard, Chief Technology Officer This is a reminder that Daylight Saving Time (DST) will begin at 2:00 AM on Sunday, November 4th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning Services, Citrix Machine Creation Services, […]

Read more >

Updating VMware Tools in PVS – Secrets Revealed

by Aaron Silber Managing Director – NY Region Are you still reverse imaging to update VMware tools?! How very dark ages of you! For anyone who deals with Citrix Provisioning Server (PVS), you have experienced first-hand how technology can make life just a little sweeter. Being able to make any change once, reboot and voila, […]

Read more >

Critical Security Alert For Most NetScaler Devices

by Daniel Ruiz, Senior Solutions Architect Overview During the week of September 18th the Citrix NetScaler team reported the discovery of a critical security vulnerability and removed all affected NetScaler firmware from their download site.  As of September 25th, Citrix has replaced the software with new builds that contain the necessary fixes. A new security […]

Read more >

Update September 27, 2017 – Apple iOS 11 Breaks Windows Server 2016 and Exchange 2016

by Michael Bianchi, Senior Systems Engineer Update September 27, 2017: Apple has released iOS version 11.0.1 which includes a fix. Download here: https://support.apple.com/en-us/HT208136. Today, September 19, 2017 Apple has made their highly anticipated release of Apple iOS version 11 available for general download and installation. There is a current incompatibility with iOS 11 communication to Windows Server […]

Read more >

Still Reverse Imaging to Update VMware Tools?! How Very Dark Ages of You!

by Aaron Silber Managing Director – NY Region For anyone who works with the Citrix Provisioning Server (PVS) product, you have experienced first-hand how this technology can make your life as a Citrix admin just a little sweeter. With PVS you can make any change once, reboot your machines, and “voilà!” – the change is […]

Read more >

Update…Microsoft’s June Security Update Causes Attachment Handling Issues in Outlook 2007, 2010, 2013, and 2016

by Julia Skochko Desktop & Applications Architect Affected Products:  Outlook 2007, 2010, 2013, and 2016. Problem:  Microsoft’s June 2017 update for Outlook 2007, 2010, 2013, and 2016 may result in abnormal attachment handling. This presents as two issues: Issue 1:  Attachments which contain two dots or an exclamation point in front of their file extension […]

Read more >

UPDATE…Connecting to Citrix From Apple Products – New Upgrade Needs More of an Understanding

by Aaron Silber Managing Director – NY Region UPDATE TODAY! Citrix recently released version of Citrix Receiver for iOS client v7.2.2, which introduced requirements for stricter validation of SSL Certificates. Due to a significant number of complications reported due to improper certificate chaining, SSL security, and certification authority root and intermediate certificate problems, Citrix has […]

Read more >

Connecting to Citrix From Apple Products – New Upgrade Needs More of an Understanding

by Aaron Silber Managing Director – NY Region In a world where network security is constantly compromised, either by hackers who wish to cause harm, virus infiltrations or those who lock files and demand bitcoins for ransom, we find ourselves in a place struggling to protect ourselves and our users in their environments. If we […]

Read more >