Helient® Blog

The Quest to Optimize

by Aaron Silber Managing Director – NY Region As part of our never ending quest to optimize systems, one of the key things we analyze is anyway to squeeze out every ounce of performance we can. We all know the drill, painfully sifting through articles to find registry entries to tweak, files to be modified […]

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Change in Microsoft Exchange 2016 Cumulative Update 5 (CU5) Removes The Ability to Perform Individual Mailbox or Mail Item Restores

by William Fulmer, Chief Engineering Officer Cumulative Update 5 (CU5) for Microsoft Exchange Server 2016 was released on March 21, 2017. https://support.microsoft.com/en-us/help/4012106/cumulative-update-5-for-exchange-server-2016 Notes The Cumulative Update 5 package can be used to run a new installation of Exchange Server 2016 or to upgrade an existing Exchange Server 2016 installation to Cumulative Update 5. It’s not […]

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Daylight Saving Time May Cause Problems with VDI Environments

by Jamie Engelhard, Chief Technology Officer Important Reminder about Upcoming Clock Change This is a reminder that Daylight Saving Time will begin at 2:00 AM on Sunday, March 12th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning […]

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Citrix Connection Quality Indicator

by Aaron Silber, Managing Director – NY Region Hello fellow Citrix Admins, If you are involved in supporting a Citrix environment, you know that one of the complaints you are sure to hear at some point is that “Citrix is slow”. Meanwhile, no one else seems to be having an issue. In many cases, the […]

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Vulnerability in Duo’s Authentication Proxy Server Software

by Michael Trantas Senior Solutions Architect We would like to make our Duo customers aware of a recently discovered vulnerability in Duo’s Authentication Proxy server software. Under the “authproxy.cfg” configuration described below, attackers can exploit this vulnerability to bypass second factor authentication. While there is no evidence of this vulnerability being exploited in the field, […]

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Aaron Silber Joins Helient Systems as Managing Director – Helient Expands NYC Branch

Helient Systems is pleased to announce that Aaron Silber has joined the company as a Managing Director responsible for regional operations throughout the greater New York City area. Aaron will focus his talents and expertise on expanding Helient’s services and consulting team in the region providing business and technical leadership implementing desktop and application virtualization […]

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Important Reminder about Upcoming Clock Change

by Jamie Engelhard, Chief Technology Officer This is a reminder that Daylight Saving Time will end at 2:00 AM on Sunday, November 6th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning Services, Citrix Machine Creation Services, or […]

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Large Denial of Service Attack Affects Dyn

Reported by: William Fulmer, Chief Engineering Officer Overnight a large denial of service (DDoS) attack affected Dyn, a major DNS host.  Level3  is also adversely affected. Remote access for some clients has been affected and this attack is believed to be the root cause.  As of this morning the situation has not been fully resolved.  […]

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Microsoft Includes Windows 10 Anniversary Edition Update Version 1607

By Armen Gharibian, Desktop & Applications Architect Microsoft has included the Windows 10 Anniversary Edition (version 1607) update in this month’s Patch Tuesday cycle. Please be advised, this version should be tested thoroughly before being deployed in your environment. Do not forget to download and update your Group Policy ADM/ADMX files for version 1607 here. […]

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Upgrading to iOS Version 9.3.5 — Why It’s So Important

By Michael Trantas, Senior Solutions Architect Apple recently released iOS version 9.3.5 and everyone should be updating – now. This update patches three specific vulnerabilities – CVE-2016-4655, CVE-2016-4656 and CVE-2016-4657. This trio of vulnerabilities, known as “Trident” can deliver and install Pegasus – malware that creates a backdoor, allowing an attacker a persistent presence on […]

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