Helient® Blog

Citrix XenApp 6.5: “All good things must come to an end!”

by Aaron Silber Managing Director – NY Region Interesting expression indeed, why must they come to an end? In the case of XenApp, this is not a sad statement at all, on the contrary, XenApp v6 had its moment in the limelight, but now it is time for it to bow out gracefully and allow […]

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Daylight Saving Time Alert — Important Reminder About Upcoming Clock Change

by Jamie Engelhard, Chief Technology Officer This is a reminder that Daylight Saving Time will begin at 2:00 AM on Sunday, March 11th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning Services, Citrix Machine Creation Services, or VMware […]

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Wade S. Goldt Joins Helient as Director of Technical Operations

February 20, 2018, Philadelphia, PA – Helient Systems is pleased to announce that Wade S. Goldt has joined the company as Director of Technical Operations. “Helient’s continued growth and success has fueled the creation of a new senior management position. The Director of Technical Operations, whose mission is to build an environment for success for […]

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iPad/iPhone Keyboard Lag Utilizing MS Office 2013/2016

by Daniel Ruiz, Senior Solutions Architect There is a growing demand for iOS devices in the enterprise to provide users with remote connectivity to Citrix XenDesktop and Citrix XenApp resources. A common issue with iPad/iPhones is the keyboard lag when utilizing Microsoft Office 2013/2016.  This drastically degrades the user experience making it unusable for a […]

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Cisco Field Notice: FN – 70081 – ASA Software – ASA 5500-X Security Appliance Might Reboot When It Authenticates the AnyConnect Client – Software Upgrade Recommended

by Michael Trantas, Senior Solutions Architect Cisco has recently released an important field notice regarding its ASA 5500-X Series Adaptive Security Appliance (ASA) systems. The notice states that an ASA software issue can cause the ASA 5500-X security appliance to reboot while AnyConnect two-factor authentication with Duo 2FA is in progress. https://www.cisco.com/c/en/us/support/docs/field-notices/700/fn70081.html Cisco and Duo […]

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Microsoft Exchange Server CU8 Breaks Free/Busy in Hybrid Deployments

By Michael Bianchi, Senior Systems Engineer Cumulative Update 8 for Exchange Server 2016 was released in December of 2017. Customers with Office 365 Hybrid Deployments will find that after upgrading, cloud users that are not archive-enabled will not be able to query free/busy information for on-premise mailboxes. This is a known issue that affects OAuth […]

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Security and Performance: Multiple CPU Vulnerabilities Discovered

Co-Authored by: Aaron Silber, Managing Director – NY Region & Jamie Engelhard, Chief Technology Officer Updated Links: 1/10/18 Security and performance, Yin and Yang, we seem to always be doing the dance of trying to secure our systems and at the same time make sure that they perform well. In most cases, this balance is […]

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December 2017 Exchange Quarterly Updates Released

by Michael Bianchi, Senior Systems Engineer On December 19th, Microsoft released cumulative updates for Exchange 2013 and 2016 along with a security update for Exchange 2010, addressing a concerns for deployments containing 2016 and 2010 servers in coexistence. Exchange customers transitioning from  2010 to 2016 are strongly advised to apply Exchange 2010 Service Pack 3 […]

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Helient is Hiring! — Director of Technical Operations

Helient Systems is hiring! This is an extraordinary opportunity for a senior executive to lead the technical operations of the area’s fastest growing IT Services Provider. Job Description  The Director of Technical Operations will create and maintain an environment for success for Helient’s technical team. The Director will recruit, retain and develop industry leading talent […]

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William Fulmer is Named to the 2018 Nutanix Technology Champions (NTC)

December 22, 2017, Philadelphia, PA – Helient Systems is pleased to announce that William Fulmer, Chief Operating Officer, has been named as a 2018 Nutanix Technology Champion. A Solutions Architect with 15 years experience in the legal industry, Will’s skilled designs set the technical infrastructure and implementation standards including a heavy concentration on virtualization, hyper-convergence […]

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