Helient® Blog

Cisco Field Notice: FN – 70081 – ASA Software – ASA 5500-X Security Appliance Might Reboot When It Authenticates the AnyConnect Client – Software Upgrade Recommended

by Michael Trantas, Senior Solutions Architect Cisco has recently released an important field notice regarding its ASA 5500-X Series Adaptive Security Appliance (ASA) systems. The notice states that an ASA software issue can cause the ASA 5500-X security appliance to reboot while AnyConnect two-factor authentication with Duo 2FA is in progress. https://www.cisco.com/c/en/us/support/docs/field-notices/700/fn70081.html Cisco and Duo […]

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Microsoft Exchange Server CU8 Breaks Free/Busy in Hybrid Deployments

By Michael Bianchi, Senior Systems Engineer Cumulative Update 8 for Exchange Server 2016 was released in December of 2017. Customers with Office 365 Hybrid Deployments will find that after upgrading, cloud users that are not archive-enabled will not be able to query free/busy information for on-premise mailboxes. This is a known issue that affects OAuth […]

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Security and Performance: Multiple CPU Vulnerabilities Discovered

Co-Authored by: Aaron Silber, Managing Director – NY Region & Jamie Engelhard, Chief Technology Officer Updated Links: 1/10/18 Security and performance, Yin and Yang, we seem to always be doing the dance of trying to secure our systems and at the same time make sure that they perform well. In most cases, this balance is […]

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December 2017 Exchange Quarterly Updates Released

by Michael Bianchi, Senior Systems Engineer On December 19th, Microsoft released cumulative updates for Exchange 2013 and 2016 along with a security update for Exchange 2010, addressing a concerns for deployments containing 2016 and 2010 servers in coexistence. Exchange customers transitioning from  2010 to 2016 are strongly advised to apply Exchange 2010 Service Pack 3 […]

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Helient is Hiring! — Director of Technical Operations

Helient Systems is hiring! This is an extraordinary opportunity for a senior executive to lead the technical operations of the area’s fastest growing IT Services Provider. Job Description  The Director of Technical Operations will create and maintain an environment for success for Helient’s technical team. The Director will recruit, retain and develop industry leading talent […]

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William Fulmer is Named to the 2018 Nutanix Technology Champions (NTC)

December 22, 2017, Philadelphia, PA – Helient Systems is pleased to announce that William Fulmer, Chief Operating Officer, has been named as a 2018 Nutanix Technology Champion. A Solutions Architect with 15 years experience in the legal industry, Will’s skilled designs set the technical infrastructure and implementation standards including a heavy concentration on virtualization, hyper-convergence […]

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Windows Defender Update Blocks Downloads

by Aaron Silber Managing Director – NY Region In an ongoing effort to be proactive and attempt to ward off malware attacks, Microsoft (MS) constantly updates its Anti-virus program Windows Defender. The updates that everyone is familiar with are the definition files which allow the product to protect against the latest known threats. Recently MS […]

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Client Alert: TLS Padding Oracle Vulnerability in Multiple NetScaler Products

by Aaron Silber Managing Director – NY Region A vulnerability has been discovered in some editions of the NetScaler ADC as well as the NetScaler Gateway product line that could allow an attacker to decrypt TLS traffic. This issue is similar to an issue with SSL discovered a few months ago, but this time the […]

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Daylight Saving Time Alert — Important Reminder About Upcoming Clock Change

by Jamie Engelhard, Chief Technology Officer This is a reminder that Daylight Saving Time (DST) will begin at 2:00 AM on Sunday, November 4th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning Services, Citrix Machine Creation Services, […]

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Updating VMware Tools in PVS – Secrets Revealed

by Aaron Silber Managing Director – NY Region Are you still reverse imaging to update VMware tools?! How very dark ages of you! For anyone who deals with Citrix Provisioning Server (PVS), you have experienced first-hand how technology can make life just a little sweeter. Being able to make any change once, reboot and voila, […]

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