Helient Blog

Recently Discovered Vulnerabilities With Some Email Clients Using S/MIME or PGP Encryption

by Michael Bianchi, Senior Systems Engineer Yesterday, security researchers published information about flaws discovered with some clients using S/MIME or PGP for end-to-end email encryption. These technologies add a layer of security to emails in addition to TLS which prevents attackers from compromising the contents of emails even if they have access to them from the […]

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VMware vSphere 5.5 and vSAN 5.5 Reach End of General Support (EoGS)

by Daniel Ruiz, Senior Solutions Architect If you are still running VMware vSphere 5.5 and vSAN 5.5, the End of General Support (EoGS) date is September 19, 2018. vSphere 5.5 was originally released in September 22, 2013. There is however an extended support option until September 19, 2020. For more information click on this VMware Extended Support article. Be aware […]

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Recently Discovered Exchange Security Vulnerability

By Michael Bianchi, Senior Systems Engineer On 5/8 Microsoft published a security update for all supported versions of Exchange, detailed here: https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2018-8154. A vulnerability was found that could enable an attacker to run arbitrary code under the context of the System user and install a program, compromise or destroy data, and create new user accounts […]

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Windows 10 April 2018 Update (1803) Brings Hangs, Freezes, and Overall Frustration

by Patrick M. Kapp Desktop & Applications Architect On April 30th, Microsoft released its April 2018 Update to Windows 10. Dubbed 1803, this update comes with a number of new features aimed towards improving user experience, streamlining features across devices, and strengthening security measures. As is expected with a major Windows version update, the full list of […]

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Citrix XenApp 6.5: “All good things must come to an end!”

by Aaron Silber Managing Director – NY Region Interesting expression indeed, why must they come to an end? In the case of XenApp, this is not a sad statement at all, on the contrary, XenApp v6 had its moment in the limelight, but now it is time for it to bow out gracefully and allow […]

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Daylight Saving Time Alert — Important Reminder About Upcoming Clock Change

by Jamie Engelhard, Chief Technology Officer This is a reminder that Daylight Saving Time will begin at 2:00 AM on Sunday, March 11th. This semiannual time change can cause major problems with VDI environments such as machine registration issues, session disconnects, and group policy failures. Whether using Citrix Provisioning Services, Citrix Machine Creation Services, or VMware […]

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Wade S. Goldt Joins Helient as Director of Technical Operations

February 20, 2018, Philadelphia, PA – Helient Systems is pleased to announce that Wade S. Goldt has joined the company as Director of Technical Operations. “Helient’s continued growth and success has fueled the creation of a new senior management position. The Director of Technical Operations, whose mission is to build an environment for success for […]

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iPad/iPhone Keyboard Lag Utilizing MS Office 2013/2016

by Daniel Ruiz, Senior Solutions Architect There is a growing demand for iOS devices in the enterprise to provide users with remote connectivity to Citrix XenDesktop and Citrix XenApp resources. A common issue with iPad/iPhones is the keyboard lag when utilizing Microsoft Office 2013/2016.  This drastically degrades the user experience making it unusable for a […]

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Cisco Field Notice: FN – 70081 – ASA Software – ASA 5500-X Security Appliance Might Reboot When It Authenticates the AnyConnect Client – Software Upgrade Recommended

by Michael Trantas, Senior Solutions Architect Cisco has recently released an important field notice regarding its ASA 5500-X Series Adaptive Security Appliance (ASA) systems. The notice states that an ASA software issue can cause the ASA 5500-X security appliance to reboot while AnyConnect two-factor authentication with Duo 2FA is in progress. https://www.cisco.com/c/en/us/support/docs/field-notices/700/fn70081.html Cisco and Duo […]

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Microsoft Exchange Server CU8 Breaks Free/Busy in Hybrid Deployments

By Michael Bianchi, Senior Systems Engineer Cumulative Update 8 for Exchange Server 2016 was released in December of 2017. Customers with Office 365 Hybrid Deployments will find that after upgrading, cloud users that are not archive-enabled will not be able to query free/busy information for on-premise mailboxes. This is a known issue that affects OAuth […]

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